At Arcadia Extracts, we are committed to providing high-quality products and a reliable customer experience.

All Sales Are Final

Due to the nature of our products, all sales are final once an order has been processed and shipped.

Damaged or Defective Items

If you receive a damaged or defective product, you must contact us within 48 hours of delivery.

Please include:

  • Your order number
  • Clear photos of the product
  • Description of the issue

Eligibility for Replacement

Approved claims may qualify for a replacement product at our discretion.

Non-Eligible Cases

  • Incorrect usage
  • Normal wear or misuse
  • Requests made after 48 hours

Order Changes or Cancellations

Orders cannot be changed or canceled once they have been processed.

Contact

For support, contact support@buyarcadiaextracts.com.